Visa “Signature” Credit card

Celebrate your ascent with the finer things

With QNB ALAHLI Credit Cards, buy everything you want now and pay later, it is convenient, reliable, and worldwide accepted.

QNBALAHLI Signature credit card is offered to QNB First clients with an array of prestigious benefits which are designed to meet your elite lifestyle 

Card Benefits:

  • Enjoy a grace period up to 57 days on purchase transactions
  • Ease of shopping with the contactless service
  • EMV chip-enabled to provide you with the maximum level of security
  • A worldwide acceptance at millions of merchants
  • 24/7 Call Center support at your service
  • Ability to issue an unlimited number of supplementary cards with controlled limits
  • Freedom to settle outstanding balance from 5% to 100%
  • Competitive interest rate on outstanding balance
  • Install your purchases with our different installment programs reaching up to 36 months
  • Buy more …Get more points with our loyalty program
  • Exclusive discounts and offers at a wide range of merchants
  • Enjoy secured online shopping with    and OTP services
  • SMS notification after each transaction
  • Receive your detailed monthly credit card statement via email
  • 24/7 card fraud monitoring
  • Settle your credit card dues easily through:

1-Automatic direct debit from your account based on your pre-defined minimum payment (from 5% to 100%)

2-Phone Banking service

3-Internet Banking service

4-Deposit through the branch

5-Cash transfer through your accounts on QNB ALAHLI ATMs

Extra services:

  • Enjoy Life Insurance coverage on the outstanding balance
  • Free Insurance coverageagainst breast cancer for primary female cardholders allowing female clients to receive a lump sum amount paid once upon submitting the list of required documents  
  • Schooling insurance program: which is a lifeinsurance coverage that guarantees continuation of your child’s education when paying his school tuition with your card in case of death or total permanent disability (God forbid) up to six consecutive years

Digital Entertainment Money Back (Video Streaming program):

QNB ALAHLI Visa Signature cardholders will enjoy a 50% money back (cashback) for Signature card spends in digital entertainment (Video Streaming programs), capped at USD 5 per card per month.  The cashback is credit to the card by the end of each month

LoungeKey Access:

LoungeKey program for Visa Signature cardholders welcomes you at over 1,000 LoungeKey airport lounges worldwide.

  • Simply register your card on LoungeKey website and download “LoungeKey” application on your mobile to know the available lounges.
  • Just present your QNB ALAHLI Visa Signature card at a participating lounge and mention 'LoungeKey' to avail access.
  • Enjoy free access for 12 times per year for the cardholder alone

Eligibility conditions:

  • To ensure enjoying this service for free, you must use your Signature credit card internationally during your trip before visiting the lounge with the same card with minimum international transaction value of USD 1; Spend may take up to 15 days to register with LoungeKey
  • One complementary lounge visit for Visa Signature is available to Cardholder prior to meeting the above Eligibility Condition.

Please register your card at the following link before traveling: https://www.loungekey.com/visamena

Any additional guests or visits are subject to fees

 

Concierge Services:

Visa provides its Concierge Services to QNB ALAHLI Visa Signature credit card cardholders, allowing them to take advantage of a variety of services available to you over the phone or online, 24 hours a day, anywhere in the world. Example of services available:

  • flight booking
  • hotel reservations
  • restaurant reservations
  • car rental reservations
  • event ticket purchases
  • tourist advice

For more information, visit www.visamiddleeast.com   or call internationally: +9714 361 1234 / +44 2078502829. Or locally: 8006092753

Simply add the provided phone numbers to your contact list and start the

Concierge WhatsApp services chat:

• For English: +44 7874 023129

• For French: +44 7520 631646

• For Arabic: +44 7520 631645

The concierge service requests your first and last name and email/Member ID in a response message to verify identity.

Digital Concierge platform is available at www.visaconciergecemea.com

 

Multi travel insurance*:

Use QNB ALAHLI Visa signature credit card to pay for your travel expenses and secure your trip to enjoy peace of mind whenever and wherever you travel. We offer you comprehensive travel insurance to everyone in the family traveling with you, whether you are travelling for business or leisure. Our multi-trip travel insurance protects you on international and local trips for up to 90 days.

Details of cover:

  • Personal Accident Benefits up to $ 500,000 (International)
  • Personal Accident Benefits up to $ 50,000 (Domestic)
  • Emergency Medical Expenses up to $ 500,000
  • Evacuation and Repatriation Expenses up to $ 500,000
  • Hospital Daily Cash $50 per day up to $ 1,500
  • Trip cancellation/curtailment up to $ 5,000
  • Delayed departure $ 42 per hour up to $ 1,000
  • Missed Departure benefit up to $1,000 
  • Missed Connection Benefit $500
  • Baggage delay $ 42 per hour up to $ 500
  • Loss of personal belongings up to $ 150
  • This insurance covers cardholder, spouse and up to 5 children; Maximum age limit 80.  Restricted age limit for children (above 3 months and under eighteen (18) years of age (or under twenty-three (23) years of age if a full-time student).

Please refer to the terms and conditions for full policy details, including cover, conditions, limits and exclusions.

To get your Multi travel insurance certificate please follow the below steps:

  • Enter the link https://Cardholderbenefitsonline.com/
  • Clink on the tab “Insurance Benefits”
  • Clink on the link provide your card information here to verify what benefits
  • Enter you Visa Signature card number (the 16 digits on the front of the card)
  • Clink on the tab “Travel Insurance”
  • Clink on the hyperlink “Click here”
  • Fill in your information, then save and print your certificate

For any claims, you should email credtitcardclaims@crawco.me   with the following information:

  • Cardholder’s name
  • First 9 digits of Signature card number
  • Cardholder’s address
  • The policy or section under which the claim applies

This will start the claim process….

*fees apply

Medical and legal referral support:

medical and legal referral service supports you and your family when travelling together or alone to a location outside Egypt. Complimentary medical and legal referral services including medical telephone advice, referral to a local medical service provider, dispatch a physician to your location or referral to a legal agency in case of advice needed

For more information, call +971 (4) 253 6024

Extended warranty:

Extended Warranty adds real value to your Visa Signature card. It doubles the repair period offered by the original manufacturer’s warranty for up to 1 year, protecting you against the cost of repair and replacement of an item.

Terms and Conditions:

  • Full payment of purchased items must be made with your Visa Signature card
  • New item purchases only
  • Proof of full payment with your Visa Signature card is required
  • Please refer to the terms and conditions for full policy details, including cover, conditions, limits and exclusions at: https://Cardholderbenefitsonline.com/

For any claims, you should email credtitcardclaims@crawco.me   with the following information:

  • Cardholder’s name
  • First 9 digits of Signature card number
  • Cardholder’s address
  • The policy or section under which the claim applies

This will start the claim process.

 

Purchase protection:

It protects you against the theft or accidental damage of purchased items, so you can focus on simply finding that perfect buy. The purchased items must be new only and the coverage is for a maximum of 365 days from date of purchase with a maximum of 48 hours from date of incident to submit a claim (Cardholder must report within 24 hours in case of theft)

For more information, please refer to terms and conditions at: https://Cardholderbenefitsonline.com/

Emergency assistance

in case you lost your cash or card, do not worry as Visa will help you solve these problems in few hours. With one phone call, Visa will avail a cash amount for pick up at one of the thousands of Emergency Service Locations (ESLs) around the globe, including a network of cash disbursement agencies. You can enjoy the rest of the trip without carrying a card, with Visa hotline available for assistance 24/7 in some countries

Emergency assistance phone numbers:

  • Egypt (Cairo only) 2510-0200Δ866-654-0128
  • Egypt (outside Cairo) 02-2510-0200Δ866-654-0128

PS: Await second dial tone

  • Worldwide phone numbers:

https://cardholderbenefitsonline.com/files/uploads/0fdb1bcd8c3e4156f5ec339def57ae5a.pdf

*fees apply

* Service provided by VISA directly, in case of emergency

 

Global Customer Assistance Services:

GCAS exists to provide our Visa Signature Cardholders with the world-class customer service that they deserve. Providing essential services when they need it most, GCAS adds genuine value to the Visa Signature Cardholder when they travel.

  • Lost or stolen card reporting
  • Emergency card replacement
  • Emergency cash disbursement up to $5,000
  • Emergency payment authorization

For more information, call +971 (0) 4 361 1234.

*fees apply

 

DragonPass airport dining offers

Visa and DragonPass offer QNB ALAHLI Signature credit cardholders an airport dining discount program in +200 restaurants globally, made up of key locations. The discounts vary by merchant, and are visible in the mobile app.

How to use:

All you have to do is download “DragonPass Dine & Travel’ app on your mobile and register your card info, then you can search for restaurants in airports you are travelling to or from.

If you wish to utilize a discount at a restaurant:

  • Visit the restaurant
  • Advise the restaurant staff that you are going to utilize their DragonPass Dine discount
  • Choose the restaurant within the app
  • Select ‘Redeem’
  • Then present your phone with barcode screen to restaurant staff
  • Updated bill with discount applied will be provided

 

Airport Transfers with Careem:

Your next adventure is a Careem ride away.

Get 2 free airport pickup or drop off at Cairo International Airport in Egypt with Careem (up to EGP 170) when you use promo code EGPVS and pay with your QNB ALAHLI Visa Signature credit card

The following conditions apply to the airport transfers:

1. Free rides are capped at EGP170

2. Promotion valid only for pick up or drop off at participating airports in Egypt.

3. Promotion not valid for Go (pilot) bookings.

4. The discount provided cannot be exchanged for cash or credit.

Here’s how it works:To redeem the benefit, Cardholders will need to sign-up on Careem, register their Visa Signature credit card as payment method on the app and enter the relevant promo-code: EGPVS.

Promo code valid until December 31, 2020. Discount provided cannot be exchanged for cash or credit. T&Cs apply. For more details visit www.visamiddleeast.com/careem

 

Local Rides | Careem

Cardholders will receive 20% discount on a total of 3 rides per month*

Here’s how it works:To redeem the benefit, Cardholders will need to sign-up on Careem, register their Visa Signature credit card as payment method on the app and enter the relevant promo-code: “VISASIGNATURE. valid until December 31, 2021

*Free/ Discounted rides are capped to a discount of USD 11*.

YQ meet & assist:

YQ is a global network of specialist airport meet & assist service partners. For Visa Signature cardholders it means that getting through airports can be the personalized, pleasant experience they deserve.

You receive a discount of up to 20% off published rates at over 450 destinations globally by booking with your Visa Signature credit card.

Benefits:

  • Cardholders can book via https://cemea.yqnowgroup.com and the applicable discount is applied directly to the transaction
  • Booking for the services must be made at least 72 hours prior to commencement of travel
  • Offer not to be used in conjunction with other promotions
  • Cardholders can also book other services such as limo transfer, visa on arrival, baggage porters, etc.

 

Visa Luxury Hotel Collection:

VLHC is composed of over 900 intriguing and prestigious properties. All properties, from boutique gems to world famous hotels, provide a premium collection of benefits specially designed to offer an unparalleled experience.

Benefits:

  • Customers must book through www.visaluxuryhotels.com to avail of the offer
  • Best available rate guarantee
  • Automatic room Upgrade upon arrival *
  • Complimentary in-room Wi-Fi
  • Complimentary continental breakfast daily
  • $25 USD food or beverage credit
  • VIP guest status
  • 3pm check out upon request

* subject to availability

 

Jumeirah Hotel offers:

Visa Signature Cardholders can enjoy up to 25% off stays at Jumeirah properties:

All reservations must be made via https://www.jumeirah.com/en/offers/global-offers/visa-offers

Agoda offers:

save up to 12% over 985,000+ hotels and vacation rentals globally when booking using your Signature visa credit card.

  • Cardholders simply need to visit www.agoda.com/visamena  and at point of payment input their QNB ALAHLI Visa Signature credit card to receive the discount
  • Discount applies only to properties listed as ‘Promotion Eligible’ and when booking through the dedicated URL
  • The discount is applied to transactions that happen in the month the cardholder books, not when the hotel stay takes place
  • The Promotion discount is applicable to accommodation room charges only (excluding local taxes, service fees, extra charges, personal consumptions, etc…).

Avis car rental offers:

Avis Car Rental operates one of the world’s best-known car rental brands with a truly global footprint. Following discounts and privileges are available at Avis for Visa Signature Cardholders:

  • Up to 35% discount on Standard Rates
  • Up to 30% off retail rates

Simply visit www.avisworld.com/visa  to avail the offer

Avis Preferred Plus Membership for QNB ALAHLI Visa Signature is free of charge. The membership will provide privileges like priority service and car upgrade.

For more information, please visit: www.avisworld.com/visa

Budget Avis Car Rental adds a 10% discount worldwide on bookings made by QNB ALAHLI Visa Signature credit card

For more information and bookings, please visit

www.budgetinternational.com/visa

 

Bicester Village Shopping Collection:

Bicester Village Shopping Collection is a collection of luxury brand outlet Villages offering the authentic previous seasons’ collections of the world’s leading designer fashion and lifestyle brands with up to 60% off the recommended retail price.

Benefits:

  • Receive a VIP voucher for an additional 10% savings on purchases at any of the Bicester Village Shopping Collection locations in Europe
  • Enjoy 15% off the ticket price for the Shopping Express® luxury coach service, Shopping Packages and Chauffeur drive service

The VIP voucher can be downloaded by visiting https://www.thebicestervillageshoppingcollection.com/visa-premium-en.  

 

 

 

General Conditions & Requirements

  •  Minimum Age: 21 years for primary card, and 12 years for supplementary
  • Offered for Payroll, employed and self-employed clients
  •  Required Documents: Valid national ID, Utility bill, HR letter

 

Note: In case of travelling abroad, thanks to call 19700 or refer to your branch to leave a travel not

Visa International reserves the right to modify or cancel any or all of these offers at any time and without notice.

 

Terms and conditions apply

To apply, e-mail us on Retail.apply@qnbalahli.com  and a bank representative will contact you shortly

For more information, please call 19700 or visit nearest branch

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