QNB 3D Secure

For secure online shopping, use your QNB Card with a One-Time Password.

 You can now pay your bills or shop online using your card with a secure one-time password.


QNB 3D Secure is a free service that protects your card against unauthorized use and gives you peace of mind when shopping online.

It is the international standard for securing internet purchases, implemented and certified by Mastercard, and Visa that uses a personalized authentication method for identifying customers when they are using cards for online payments.

Your QNB Card can now be used at all international merchant websites that use 3D Secure and display the Mastercard Secure Code or Verified by Visa logo.

How does it work?

When you pay at an online store that displays the Mastercard SecureCodeor or Verified by Visa logo, you will be prompted to enter a unique One-Time Password (OTP) which will be sent to your registered mobile number to complete your transaction.

There are 4 easy steps to follow when you purchase online through 3D Secure with an OTP:

  1.  Enter your card details, just as when making a regular online purchase.
  2.  After you click and proceed to ‘Payment’, you will be automatically redirected to QNB’s 3D Secure authentication page.
  3. Enter the OTP that you receive on your mobile number and click ‘Submit’.
  4.  Your transaction will be approved if the OTP is correct, your card is valid and the account has sufficient balance.

In order to successfully use the OTP service and be protected when paying at 3D Secure online stores, please update your mobile number every time there is any change. You can update your mobile number by calling our Customer Care Center or visiting any QNB branch.

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