QNB
QNB

Mobile Banking

With every imaginable option to manage your accounts available, a single visit to the new QNB Mobile Banking will make a trip to the bank a thing of the past, tomorrow's digital banking, today. 

To make your digital banking more convenient, we bring you a new QNB Mobile Banking featuring a complete re-design with a fresh new look and feel, and the ability to access the same enhanced digital banking experience through QNB Mobile and Internet Banking, where ever you are, anytime and any device you prefer to use.

Log in now and get a feel of the newly customizable dashboard where you can view and manage all your international QNB accounts on one page, easily access your utility bill payments, perform quick transfers, quick pay for credit cards, pay your loan installments and much more. 

Login now and begin your enhanced digital banking journey.  

The new QNB Mobile Banking is available in English, Arabic, and French and is compatible with iOS, Android and Harmony operating systems. 
 

Who is eligible for QNB Mobile Banking?

You are. All customers with an active QNB debit or credit card can register for QNB Mobile Banking. Simply use the same username and password that you use for QNB Internet Banking. New customers can register easily via the App (under ‘QNB Login/Register Now’).

 

For Terms and Conditions, please  click here

QNB Mobile Banking Latest Features

We are continuously adding innovative new features 
 
  • Digital Onboarding  (as a new customer, you can open a Current or Savings Account digitally without the need to visit a branch. Simply download QNB Mobile Banking app, select “Open New Account” menu, and follow the steps)
  • Fawran (you can make quick payments to individuals in Qatar by simply using a Qatari Mobile Number or Alias Name or IBAN  under “Transfer/Fawran ” menu)
  • Smart Installments (you can convert credit card purchases into affordable monthly installments through QNB Mobile Banking under “Cards/Smart Installment” menu)
  • Loan Payment Postponement (you can apply for loan postponements for your Personal and Vehicle Loans under “Loans/Loans List” menu)
  • FATCA/CRS Update (you can update your FATCA - Foreign Account Tax Compliance Act, and CRS - Common Reporting Standards details under “My Profile/FATCA” and “My Profile/CRS” menus)
  • E-Statement (you can download your Accounts and Cards E-Statements under “Profile/E-Statement” menu)
  • Set Card PIN (you can create a new PIN or change for your active debit, credit and prepaid cards under “Profile/Card Settings/PIN setup” menu) 
  • Card Activation for Traveling (you can enable your card for international usage under “Cards/Abroad Activation” menu)
  • Virtual Credit Card Limit and Mobile Number Change (you can change your Virtual Credit Card Limit and associated Mobile Number under “Cards/Virtual Card/Modify Virtual Card” menu)
  • Open eSaving Account (under “Accounts/New Savings” menu)
  • Open Saving Plus Account (under “Accounts/New Savings” menu)
  • Open Call Account (under “Accounts/New Savings” menu)
  • Open Fixed Deposit Account (under “Accounts/New Fixed Deposit” menu)
  • Update your personal information (under “Profile/My Profile/KYC Details” Menu)
  • Apply for a Virtual Credit Card (under “Cards/Virtual Card” menu)
  • eLoan enhancements (now Qatari nationals can instantly apply for an eLoan under “Loans/Apply Now” menu)
  • Activate Card (you can activate a new or existing card under “Cards/Activate Card” menu)
  • SWIFT Transaction Copy (you can request for a copy of your SWIFT transactions under “Transfer/Transfer History” menu or “Accounts/Account Summary” menu)
  • Google Wallet (digitize your cards to make contactless payments through POS terminals by adding your cards on Google Wallet) 
  • Samsung Wallet (digitize your cards to make contactless payments through POS terminals by adding your cards on Samsung Wallet)
  • Temporary Credit Card Limit Increase (you can temporarily increase your credit card limit under “Cards / Temporary Increase” menu)
  • IBAN Certificate (you can instantly request IBAN Certificate under “Transfer/My IBAN/Stamped IBAN Certificate” menu)
  • Account Statement Certificate (you can instantly request attested account statement certificate under “Accounts/Stamped Statement” menu)
  • Brokerage Transfer (you can transfer to an Investment Broker Account under “Investments/Transfer to Broker” menu)
  • Western Union transaction cancellation
  • Corporate and Retail Branch Appointment Booking (you can see the waiting time and book an appointment or take a ticket for QNB Retail and Corporate branches under “Profile/Customer Service/Get Appointment” menu by choosing the branch location)

How to download the app and register

How to download the app and register for QNB Mobile Banking

 
Phone/iPad:
 
Open the App Store and search for “QNB” or “QNB Mobile
 

Download the iPhone version here

Download the iPad version here

 
Android devices and Tablets:
 
Open Google Play and search for “QNB” or “QNB Mobile”
 

Download the Android smartphone version here

Download the Android tablet version here

 
Huawei smartphones:


Open the App Gallery and search for “QNB” or “QNB Mobile"

Download the Huawei smartphone version here
 

Register:

  1. Select ‘QNB Login’, select ‘Register Now’ and input card details.

  2. Approve Terms and Conditions and click ‘Submit’.

Main Menu services

Accounts:

  • View and manage your QNB accounts 
  • Open eSaving Account (under “Accounts/New Savings” menu)
  • Open Saving Plus Account (under “Accounts/New Savings” menu)
  • Open Saving Plus Account (under “Accounts/New Savings” menu)
  • Open Fixed Deposit Account (under “Accounts/New Fixed Deposit” menu)
  • Manage your Global accounts across QNB’s international network
  • Account Statement Certificate (you can instantly request attested account statement certificate under ”Accounts/Stamped Statement” menu)
  • Request a cheque book
  • View the interest rates

Cards:

  • View all your cards
  • Make card payments
  • Activate a Card
  • Set Card PIN (you can create a new PIN or change for your active debit, credit and prepaid cards (under “Profile/Card Settings/PIN setup” menu) 
  • Card Activation for Traveling (you can enable your card for international usage (under “Cards/Abroad Activation” menu)
  • Temporarily block a card
  • Temporarily increase your credit card limit
  • Apply for a Virtual Credit Card (under “Cards/Virtual Card” menu)
  • Virtual Credit Card Limit and Mobile Number Change (you can change your Virtual Credit Card Limit and associated Mobile Number (under “Cards/Virtual Card/Modify Virtual Card” menu)
  • Smart Installments (You can convert credit card purchases into affordable monthly installments through QNB Mobile Banking under “Cards/Smart Installment” menu)
  • View your cards statements and transactions history
  • Apple Pay
  • Google Wallet 
  • Samsung Wallet 
     

Transfers:

  • Transfer funds between your accounts
  • Make local and international transfers
  • FAWRAN (Send money instantly using FAWRAN with QNB Mobile Banking under “Transfer/FAWRAN” menu. Register and simply use the Mobile Number or Alias Name of the receiver to transfer funds)
  • Make Global Account Transfers (view and instantly transfer within your own international QNB accounts regardless which country you logged in)
  • Currency Selection for Transfers (conveniently choose different currencies for your transfers)
  • Transfer money to Ooredoo Mobile Money Wallet (OMM) by adding the OMM Wallet holder as a beneficiary under “Transfers/Beneficiaries” menu
  • Instant Transfers to Philippines (Transfers to Philippines are now processed instantly through Ripple platform)
  • Instant Transfers to Turkey (Transfers to QNB Finansbank Turkey now processed instantly through Ripple platform)
  • Instant transfers to Jordan (Transfers to Jordan are now processed instantly)
  • Instant transfers to India (Transfers to India are now processed instantly)
  • Make Western Union payments
  • Add new beneficiaries 
  • Creating QNB beneficiaries by QR code (generate and share your QNB account details through a secure QR code from “Transfers/My IBAN/Show My QR” menu, the payer can capture the QR code and add you as a beneficiary under "Transfers/Beneficiaries/New/Add QR" menu
  • Request a SWIFT copy of your transaction under “Transfers/Transfer History” menu, then select the transfer transaction and get the SWIFT copy. 
  • IBAN Certificate (you can instantly request IBAN Certificate under “Transfer/My IBAN/Stamped IBAN Certificate” menu)
  • Share Account Details (share your IBAN number and SWIFT code through email, WhatsApp, messages etc. under “Transfers/My IBAN/Share Details” menu, or by a secure QR code)
  • Western Union transaction cancellation
  • View your IBAN
  • Send Mobile Cash to any Ooredoo or Vodafone mobile numbers in Qatar
  • Track your Mobile Cash transactions
  • Create and modify fund transfer 
  • Track transfer status

 

Utility:

  • Pay utility bills for Kahramaa, Ooredoo, Qatar Cool, Vodafone from accounts, cards or Life Rewards points
  • Top up prepaid services for Ooredoo and Vodafone from accounts, cards or Life Rewards points
  • Track your payments
  • Amex payments (top up your Amex cards through “Utility/Postpaid Services” menu)

Investments:

  • Brokerage Transfer (you can transfer to Investment Broker Account under “Investments/Transfer to Broker” menu)
  • IPO Registration for yourself and your family members
  • IPO Subscription for Initial Public Offering

Loans:

  • View loan details
  • eLoan enhancements (now Qatari nationals can instantly apply for an eLoan under “Loans/Apply Now” menu)
  • Loan Top up (top up your existing loan under "Loans/Loan Topup" menu)
  • Check loan application status
  • Loan Payment Postponement (You can apply for loan postponements for their Personal and Vehicle loans through QNB Mobile Banking subject to eligibility under “Loans/Loans List” menu)

Scan QR:

  • Scan ATM QR code to access the ATM without using your debit or credit card (under “Scan QR” option of the footer menu)
  • QR Pay (make contactless payments with QR code by scanning with QNB Mobile Banking from a QNB POS terminal)

Life Rewards:

  • View Loyalty account details and see your transactions
  • Redeem points to Ooredoo, Kahramaa, Vodafone, Qatar Cool and do card payments
  • Convert points to Ooredoo Nojoom or Qatar Airways Avios 
  • Transfer points to other QNB customers

Profile:

  • Register your mobile device
  • Enable and disable Biometric Authentication 
  • View ‘My Profile’ 
  • My Messages enhancements (directly see your QNB push notifications by clicking on the newly introduced “bell” icon, or under “Profile/My Messages” menu, plus unread messages are formatted with “bold” text, and you can delete multiple messages)
  • E-Statement (you can download your Accounts and Cards E-Statements (under “Profile/E-Statement” menu)
  • QID Update (conveniently update your expired QID under "Profile/ My Profile/QID Update" menu)
  • FATCA/CRS Update (You can update your FATCA (Foreign Account Tax Compliance Act) and CRS (Common Reporting Standards) details through QNB Mobile Banking under “Profile/FATCA” and “Profile/CRS” menus)
  • Update your personal information (under “Profile/My Profile/E-KYC” menu)
  • Manage push notifications under ‘My Messages’
  • Connect with QNB through ‘Customer Service’
  • Corporate and Retail Branch Appointment Booking (customers can now book an appointment and take a ticket at QNB Retail and Corporate branches)
  • More features include change your password, username, rate the app and much more

QNB Chat:

  • Chat online with QNB Digital Assistant to get feedback on your inquiries
 

Services available without login

  • Digital Onboarding  (As a new customer, you can open a Current or Savings Account digitally without the need to visit a branch. Simply download QNB Mobile Banking app, select “Open New Account” menu, and follow the steps)
  • Set language and default country from the top corners of the page 
  • Register for QNB Mobile Banking and Internet Banking
  • Unblock User (If your user is blocked you can conveniently unblock and change the password through the login screen “Forgot/Unblock User & Reset Password” menu)
  • Retrieve forgotten username or password
  • ATM/ Branch/Life Rewards partners locator (supported with Augmented Reality feature by clicking the “Eye” icon on the map).
  • Chat online with our Customer Service Center through WhatsApp
  • Connect with QNB through “Contact Us”
  • Book an appointment online
  • QNB Explorer App 
  • Apply for QNB products 
  • View latest news and promotions from QNB
 

QNB Notifications

QNB Notifications through QNB Mobile Banking

You can receive QNB Notifications (Push Notifications) through QNB Mobile Banking, which can be read and managed under “Profile/My Profile/ Notifications” menu, or by clicking on the “bell” icon on the top of the QNB Mobile Banking home screen after login.

QNB Notifications benefits

  • Instant notifications from your transactions and one time PIN-s received from QNB Mobile and Internet Banking
  • Ability to receive the QNB Notifications to all your registered devices at the same time
  • Option to enable and disable the service at any time for all your registered devices through QNB Mobile Banking

Three easy steps to enable the QNB Notifications and start receiving instant messages through QNB Mobile Banking:

  • Login to QNB Mobile Banking
  • Select “Profile/My Profile/ Notifications” and turn on the toggle
  • Once you enable, the service will be activated instantly*

   *in order to use the service your device need to be registered with Device Registration.

Alternatively, you can also enable the notifications under your device Settings: on iOS under "Settings/QNB Mobile/Notifications" menu and on Android under "Settings/Apps/QNB Mobile/Notifications" menu.

Payment Limits

Transaction Type

Maximum number of

transactions per day

Maximum amount of

transactions (QAR) per day

Fund transfer between own accounts

15

1,000,000

Fund transfer within QNB

15

250,000

Local bank transfer

15

250,000

International transfer

(Retail Customers)

15

150,000

International Transfer

(Corporate Customers)

15

100,000

Western Union

10

15,000

Mobile Cash via QNB Mobile Banking

5

1,000

Ooredoo bill payment

20

20,000

Ooredoo Hala Top-up

5

1,000

Vodafone top-up

5

1,000

Vodafone bill payment

20

20,000

Kahramaa bill payment

20

20,000

Qatar Cool bill payment

10

25,000

Frequently Asked Questions

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